PRIVACY POLICY
Introduction
J. D. SALES COMPANY (“Company,” “we,” “our,” or “us”) is a
California-based manufacturer’s representative specializing in commercial
hydronic HVAC products, heat transfer equipment, and thermal energy systems. We
respect your privacy and are committed to protecting your personal information
through our compliance with this policy.
This Privacy Policy describes how we collect, use, retain, and
disclose information when you access or use www.jdsalesco.com (the “Website”)
and any related services, forms, or communications that link to this policy
(collectively, the “Services”).
This policy applies to information we collect:
Through our Website and its interactive features, including
contact forms, quote request forms, and mailing list sign-ups.
In electronic communications between you and the Website,
including email, text/SMS, and inquiry submissions.
When you access technical product documentation, request product
information, or download materials through the Website.
It does not apply to information collected offline, through other
websites not operated by us, or by any third party whose links or content may
appear on our Website.
By using the Website or providing us with your information, you
agree to the collection and use of information as described herein. This policy
may change from time to time; your continued use of the Website after changes
are posted constitutes your acceptance of those changes.
Intended Audience
Our Website is designed for professional use by industry
practitioners, including:
Mechanical, consulting, and design engineers who specify
commercial hydronic HVAC, heat transfer, and thermal energy systems in plans,
specifications, and designs, and who access the Website for technical product
data, selections, application guidance, or to request further information.
Mechanical contractors, controls contractors, and facilities
management professionals who install, maintain, purchase, or manage the types
of products we represent, and who may benefit from information about product,
services, applications, availability, lead times, and pricing efficiencies.
Industrial, facility, or property management professionals,
vendors, integrators, and resellers who have an application or product in mind
and need selection guidance, pricing, and lead-time information for purchase
decisions.
Our Website is not directed to children under 18 years of age, and
we do not knowingly collect personal information from anyone under 18. If we
learn that we have inadvertently collected information from a minor, we will
delete it promptly.
Information We Collect
“Personal information” means information that identifies, relates
to, describes, is reasonably capable of being associated with, or could
reasonably be linked, directly or indirectly, with a particular individual.
Personal information does not include publicly available information,
deidentified information, or aggregated consumer information.
Information You Provide
Voluntarily
We collect personally identifiable information only when you
voluntarily choose to provide it. This may include:
Contact and professional information: name, company name, job title or
role, mailing address, email address, and phone number.
Inquiry and project details: information you include when submitting a
contact form, requesting product literature or technical data, requesting a
product quote, or engaging with our team - including but not limited to job
name, project location, plans, and specifications.
Mailing list enrollment: your email address when you sign up to receive product updates,
announcements, or other communications.
SMS/text message consent: your phone number and consent preferences when you opt in to
receive text messages from us.
Do not send confidential or proprietary business information
through the Website. Any information you submit is not considered confidential
on our end, and by submitting it you authorize us to use it to respond to your
inquiry or service your request.
Information Collected
Automatically
As you navigate our Website, we may automatically collect the
following through cookies and similar tracking technologies (see Cookie
Policy):
Device and network information: IP address, browser type and version,
operating system, device identifiers, and preferred language.
Usage data: pages
visited, time spent on pages, clickstream data, referring URLs, browsing
patterns, and search queries within the Website.
General geographic location: country, state, or region inferred from IP
address - not precise geolocation.
The information collected automatically does not contain your
name, address, telephone number, or email address. However, under the CCPA,
certain automatically collected information (such as IP addresses and device
identifiers) may constitute personal information. This information helps us
understand how our Website is used and improve its content and functionality.
How We Use Your Information
We use the information we collect solely for legitimate business
purposes:
Responding to your inquiries, product information requests, or
requests for technical support, quotes, or selection assistance.
Sending product updates, announcements, pricing information,
lead-time notices, and other communications you have requested or agreed to
receive.
Understanding the professional makeup of our Website visitors so
we can better serve engineers, contractors, and facilities professionals with
relevant content.
Improving, maintaining, and securing our Website and its technical
resources.
Performing data analytics and auditing to enhance our services.
Protecting against fraud, unauthorized transactions, or other
illegal activities.
Complying with and enforcing applicable legal requirements.
We do not sell your personal information. We do not use your information to
serve third-party advertising or share it with marketing data brokers.
Information you voluntarily provide is used only to service your expressed
interest or inquiry.
How We Share Your Information
We do not sell, rent, trade, or otherwise disclose your personal
information to third parties for their own commercial or marketing purposes. We
may share your information only in the following limited circumstances:
Service Providers: Trusted vendors who assist in operating our Website or conducting
our business (e.g., email service providers, web hosting, CRM platforms,
analytics providers), provided they agree to keep your information confidential
and use it solely for the services they provide to us.
Manufacturer Partners and Distributors: With your consent, or as
necessary to fulfill your product inquiry, we may share your contact and
project information with the manufacturers whose products we represent or their
authorized distributors, for the purpose of responding to your technical, selection,
or pricing request.
Affiliated Entities: We may share information with our affiliates, parent company, or
subsidiaries so that they can personalize interactions with you and provide
information or offers relevant to your professional interests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your
information may be transferred as part of that transaction.
Legal Compliance: When required by law, court order, or governmental authority, or
when we believe disclosure is necessary to protect the rights, property, or
safety of the Company, our customers, or others, or to prevent fraud or other
illegal activities.
Data Retention
We retain personal information for as long as necessary to fulfill
the purposes described in this policy, unless a longer retention period is
required or permitted by law. Specifically:
Contact and inquiry information is generally retained for as long
as the professional relationship is active or as needed for follow-up.
Mailing list data is retained until you unsubscribe.
Automatically collected data (cookies, analytics) is retained in
accordance with the retention periods described in our Cookie Policy below.
Transaction and e-commerce data (when applicable) may be retained
longer as required by tax, accounting, or other legal obligations.
You may request deletion of your information at any time.
Cookie Policy
Our Website uses cookies and similar tracking technologies to
enhance your browsing experience, analyze Website traffic, and understand how
visitors interact with our content. Under the CCPA, cookies are classified as
“unique identifiers” and the information they collect may constitute personal
information.
What Are Cookies?
A cookie is a small text file placed on your device (computer,
smartphone, tablet, or other connected device) when you visit a website.
Cookies allow the website to recognize your device on subsequent visits and
remember certain preferences or interactions.
Types of Cookies We Use
Strictly Necessary Cookies: Essential for the Website to function
properly, enabling core functions such as page navigation, access to secure
areas, and session management. The Website cannot function properly without
these cookies.
Performance and Analytics Cookies: Collect anonymous information
about how visitors use the Website, such as which pages are visited most often,
time spent on each page, and error messages received. We use this data to
improve how the Website works. These may include services such as Google
Analytics.
Functionality Cookies: Allow the Website to remember choices you make (such as language
or region preferences) and provide enhanced features, such as remembering form
data.
Security Cookies: Used to authenticate users, prevent fraudulent use of login
credentials, and protect user data from unauthorized access.
Third-Party Cookies: Some pages may include content from third parties (such as
embedded maps, videos, or product catalog tools) that may set their own
cookies. We do not control these third-party cookies and encourage you to
review the privacy policies of those third parties.
Session and Persistent Cookies
Session Cookies: Temporary cookies that store information about your visit during a
browser session. They are erased when you close your browser.
Persistent Cookies: Stored on your device with an expiration date. They collect
information about browsing behavior and preferences and remain until they
expire or you delete them.
Web Beacons and Pixel Tags
Certain pages on our Website may contain “web beacons” (also known
as internet tags, pixel tags, or clear GIFs). A web beacon is a small graphic
image that allows us to monitor incoming traffic and gather information such as
the IP address of the device that accessed the page, the URL, the time the page
was viewed, the browser type, and information in cookies set by third parties.
We may use web beacons in conjunction with cookies to understand how visitors
interact with our content.
Google Analytics
This Website may use Google Analytics, a web analytics service
provided by Google, Inc. (“Google”). Google Analytics uses cookies to help
analyze how visitors use the Website. The information generated by the cookie
about your use of the Website (including your IP address) is transmitted to and
stored by Google on servers in the United States. Google uses this information
to evaluate Website activity, compile reports, and provide related services.
Google may transfer this information to third parties where required by law or
where such third parties process information on Google’s behalf. For more
information, visit Google’s privacy policy. You may opt out of Google Analytics
by installing the Google Analytics Opt-out Browser Add-on.
Managing Cookies
You can control and manage cookies through your browser settings.
Most browsers allow you to:
Refuse or accept new cookies.
Accept or decline cookies from specific websites.
Delete existing cookies.
Please note that disabling certain cookies may affect the
functionality of our Website. To learn more about cookies and how to manage
them, visit www.allaboutcookies.org or consult your browser’s help
documentation.
Do Not Track and Global Privacy
Control
We do not currently respond to browser “Do Not Track” signals, as
there is no uniform standard for interpreting such signals. However, if your
browser transmits a Global Privacy Control (GPC) signal, we will treat that
signal as a valid opt-out of the sale or sharing of personal information
associated with that browser, consistent with California law.
California Consumer Privacy Act
(CCPA/CPRA) Disclosure
As a California-based company, we comply with the California
Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act
(CPRA). This section supplements our general Privacy Policy and applies to
California residents. Terms defined in the CCPA have the same meaning when used
in this section.
Categories of Personal
Information Collected
In the past 12 months, we have collected the following categories
of personal information:
A. Identifiers: name, email address, phone number, company name, IP address,
domain name, and online identifiers (cookies, device identifiers).
B. California Customer Records (Cal. Civ. Code § 1798.80(e)): name, company name, address,
telephone number, and email address.
C. Professional or employment-related information: job title, company affiliation,
and area of practice (e.g., specifying engineer, mechanical contractor,
facilities manager).
D. Internet or network activity: browsing history on our Website,
pages viewed, search queries, and forms submitted.
E. Geolocation data: state or region inferred from IP address only — we do not collect
precise geolocation.
We do NOT collect: Social Security numbers, driver’s license
numbers, financial or payment account information, biometric data, health or
medical information, education records, sensory data, or any other sensitive
categories of personal information as defined under the CCPA/CPRA.
Sources of Information
We collect information: (a) directly from you when you submit a
form, sign up for our mailing list, or contact us; (b) automatically through
your use of the Website via cookies and analytics tools; and (c) in limited
cases from publicly available professional directories or manufacturer partner
referrals.
Business Purpose for Collection
We collect personal information to: respond to professional
inquiries; distribute product and technical information; fulfill quote and
selection requests; maintain mailing list communications; perform analytics and
improve the Website; and comply with legal obligations.
We Do Not Sell or Share Personal
Information
We do not sell personal information as defined under the CCPA, and
we have not done so in the preceding 12 months. We do not share personal
information with third parties for cross-context behavioral advertising. We do
not use or disclose sensitive personal information for purposes beyond those
permitted by the CCPA.
Your California Privacy Rights
As a California resident, you have the following rights:
Right to Know / Right to Access: You may request that we disclose
the categories and specific pieces of personal information we have collected
about you, the categories of sources, our business purposes for collection, and
the categories of third parties with whom we share it.
Right to Delete: You may request that we delete personal information we have
collected from you, subject to certain exceptions permitted by law (e.g.,
completing a transaction, detecting security incidents, complying with legal
obligations).
Right to Correct: You may request that we correct inaccurate personal information we
hold about you.
Right to Opt-Out of Sale/Sharing: We do not sell or share personal
information. You may contact us to confirm this at any time.
Right to Limit Use of Sensitive Personal Information: We do not collect sensitive
personal information as defined under CPRA.
Right to Non-Discrimination: We will not discriminate against you for
exercising any of your privacy rights. You will not receive different pricing
or quality of service because you exercised a right.
How to Submit a Request
To exercise your rights, you may:
Email us at info@jdsalesco.com with the subject line “Privacy
Rights Request.”
Write to us at 122 Penn Street, El Segundo, California.
We will respond to verifiable consumer requests within 45 days of
receipt. If we need additional time (up to an additional 45 days), we will
notify you in writing.
Verifying Your Identity
To protect your privacy and security, we will take reasonable
steps to verify your identity before processing any request. We may ask you to
provide information such as your name, email address, and details of your prior
interactions with us (e.g., the date of your last inquiry or the project name
associated with your request). If we cannot verify your identity, we may not be
able to fulfill your request.
Authorized Agents
You may designate an authorized agent to submit a request on your
behalf. If an authorized agent submits a request, we may require: (a) written
permission from you authorizing the agent, and (b) direct verification of your
identity. Please contact us at info@jdsalesco.com to initiate an authorized
agent request.
Right to Appeal
If we decline to take action on your request, you may appeal our
decision by contacting us at info@jdsalesco.com with the subject line “Privacy
Appeal.” We will respond to your appeal within the timeframes required by
applicable law.
Data Security
We implement reasonable administrative, technical, and physical
safeguards designed to protect your personal information from unauthorized
access, disclosure, alteration, or destruction. These measures include
encryption technologies for data in transit, restricted access to personal
information based on job function, and regular review of our security
practices. However, no method of transmission over the internet or electronic
storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
Regardless of your state of residence, you may:
Unsubscribe from our mailing list at any time by clicking the
unsubscribe link in any email we send or by contacting us directly.
Opt out of SMS/text communications at any time by replying “STOP”
to any text message from us, or by contacting us. For help, reply “HELP.”
Message and data rates may apply. Messaging frequency varies.
Request access to, correction of, or deletion of personal
information we hold about you.
Request that we stop using your information for certain purposes.
Manage your cookie preferences through your browser settings.
To make a request, contact us at info@jdsalesco.com.
SMS/Text Message Communications
If you have consented to receive text messages from J. D. SALES
COMPANY, you may receive messages related to product updates, order status,
quote follow-ups, or other relevant information.
Consent: Information
obtained as part of the SMS consent process will not be shared with third
parties for marketing purposes.
Opt-Out: You can opt
out at any time by texting “STOP.” For assistance, text “HELP” or contact us at
info@jdsalesco.com.
Rates: Standard
message and data rates may apply. Messaging frequency may vary.
Third-Party Links
Our Website may contain links to manufacturer websites, product
data sheets hosted by third parties, or other external resources. We do not
control and are not responsible for the content or privacy practices of those
third-party sites. While we believe our manufacturer partners maintain high
standards and respect for privacy, we encourage you to review the privacy
policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do,
we will update the “Last Updated” date at the top of this page and post the
revised policy on the Website. If we make material changes, we may also notify
you by posting a prominent notice on our Website. Changes are effective
immediately upon posting. Only information collected after such posting will be
subject to the new policy. Your continued use of the Website constitutes
acceptance of those changes.
Contact Us
If you have questions or concerns about this Privacy Policy or our
privacy practices, please contact us:
J. D. SALES COMPANY
122 Penn Street, El Segundo, California
Email: info@jdsalesco.com
Website: www.jdsalesco.com
